At Inspired FX, we are committed to providing our customers with high-quality services and ensuring satisfaction. However, we understand that there may be occasions where a refund request is necessary. This Refund Policy outlines the terms and conditions under which refunds are issued for our subscription plans and other services.

1. Eligibility for Refunds

Refunds are only applicable under the following circumstances:

• Technical Issues: If there are significant technical issues preventing access to the services, and these issues cannot be resolved within a reasonable timeframe.

• Duplicate Payments: If a duplicate payment is made for the same subscription plan or service.

• Service Non-Delivery: If a purchased service or subscription feature is not delivered as promised.

2. Non-Refundable Situations

Refunds are not applicable in the following cases:

• Change of Mind: If you change your mind after purchasing a subscription or service.

• Partial Usage: If you have used part of the subscription or service and then request a refund.

• Violation of Terms: If you are found to have violated our terms and conditions.

3. Refund Timeframes

Refunds, if approved, will be processed within 14 business days of receiving the request. Depending on your payment method, it may take additional time for the refunded amount to appear in your account.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Email us at: inspiredfx.universe@gmail.com with the subject line “Refund Request”.

2. Include the following details in your email:

   • Your full name.

   • Subscription plan or service purchased.

   • Date of purchase.

   • Reason for the refund request.

   • Any supporting documentation (e.g., receipts, screenshots).

5. Evaluation Process

Once your refund request is received, it will be evaluated based on the eligibility criteria. We may request additional information or clarification during this process. You will be notified via email of the decision regarding your refund request.

6. Subscription Plans

Refunds for subscription plans are subject to the following:

• Monthly Plans: Refunds are not provided for partially used months.

• Annual Plans: Refunds are prorated based on the time remaining in the subscription, minus any applicable discounts or usage fees.

7. One-Time Purchases

For one-time purchases, such as trading courses or standalone services, refunds will only be issued if the product has not been accessed or downloaded.

8. Chargebacks

If you initiate a chargeback through your payment provider, this will result in an immediate suspension of your account until the issue is resolved. Please contact us directly to resolve any disputes before initiating a chargeback.

9. Contact Us

For any questions or concerns about this Refund Policy, please contact us:

• Email: inspiredfx.universe@gmail.com

We value your trust and will strive to address your concerns promptly and fairly.